Shipping & Return Policies

Domestic US Shipping and Delivery

At this time, Zitners ships merchandise to locations within the Continental 48 United States. The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered to the shipping carrier.

International Shipping

International orders can not be placed through Contact us at for international orders.

Outside of the 48 Continental US States, Zitner’s ships to U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Zitner’s ships merchandise to Canada and Mexico, but not to other international locations. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Zitner’s is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Zitner’s charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Return Policy

Zitner’s has been making delicious chocolates since 1922 with only the finest ingredients. If, for any reason, you are not completely satisfied with your order, please contact us at and we will discuss the proper resolution based on the specifics of the issues you are experiencing.